Privacy Policy

TERMS AND CONDITIONS

 

Privacy Policy and Notice of Privacy Practices

Orlando Lifestyle Dentistry
Website: orlandolifestyledentistry.com
Office Location: Winter Park, Florida

Effective Date: June 20, 2026

 

WEBSITE PRIVACY POLICY

Our Commitment to Privacy

Orlando Lifestyle Dentistry ("we," "our," or "the Practice") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how information is collected, used, disclosed, and safeguarded when you visit our website, orlandolifestyledentistry.com, communicate with our office, or submit information through our online forms.

This policy is intended to comply with applicable federal and Florida laws, including the Florida Digital Bill of Rights (FDBR), HIPAA where applicable, and other healthcare privacy regulations.

 

Information We Collect / Information You Voluntarily Provide:

When you contact us or complete forms on our website, we may collect:

• Name

• Email address

• Telephone number

• Mailing address

• Appointment requests

• Insurance information

• Information submitted through patient inquiry forms

• Communications and messages sent to our office

 

Please do not submit sensitive medical information through general contact forms unless specifically instructed to do so through a secure, encrypted portal.

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Information Automatically Collected:

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Date and time of website access

• Pages viewed

• Referring websites

• Cookies and similar tracking technologies

• Website usage analytics

 

Cookies and Tracking Technologies

Our website may use cookies, pixels, and analytics technologies to:

• Improve website performance

• Measure website traffic

• Understand visitor interactions

• Enhance user experience

• Evaluate the effectiveness of marketing campaigns and social media advertising

You may disable cookies through your browser settings; however, some website functionality may be limited.

 

How We Use Your Information

Information collected through our website is used solely for legitimate business purposes, including:

• Scheduling appointments

• Responding to inquiries

• Practice administration and operations

• Insurance verification

• Improving our website and services

• Communicating with patients and prospective patients

• Providing requested information regarding dental services

• Maintaining website security and fraud prevention

 

We do not sell personal information collected through our website.

 

Social Media Advertising and Marketing

Orlando Lifestyle Dentistry may utilize social media advertising platforms and digital marketing services.

Certain website information, such as website visits, cookies, and anonymous browsing activity, may be used to:

• Measure advertising performance

• Deliver relevant advertisements

• Retarget website visitors with general dental service advertisements

 

We do not knowingly disclose Protected Health Information (PHI) for marketing purposes without authorization as required by HIPAA.

Any advertising activities involving patient information are conducted in accordance with HIPAA and applicable privacy laws.

 

Third-Party Service Providers

We may share information with trusted service providers who assist in operating our practice and website, including:

• Website hosting providers

• Practice management software providers

• Appointment scheduling platforms

• Payment processors

• Insurance verification services

• Marketing and analytics providers

• Information technology vendors

• Email communication platforms

 

These third parties are contractually required to protect your information and may only use it for authorized business purposes.

Where required by HIPAA, we maintain Business Associate Agreements (BAAs) with vendors that handle Protected Health Information.

Security Measures

 

Orlando Lifestyle Dentistry uses reasonable administrative, physical, and technical safeguards to protect information, including:

• SSL (Secure Socket Layer) encryption for website communications

• Secure hosting environments

• Access controls and password protections

• Encrypted transmission of sensitive information where applicable

• Regular software and security updates

 

Any forms collecting sensitive medical or financial information, including health history information or payment information, are required to utilize SSL encryption and appropriate security protections.

No method of electronic transmission can be guaranteed to be completely secure; however, we take commercially reasonable measures to protect your information.

 

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to information we maintain

• Request correction of inaccurate information

• Request deletion of certain information where legally permitted

• Limit certain uses of your information

• Request information regarding data sharing practices

To exercise these rights, please contact our office using the information below.

 

Website Accessibility

Orlando Lifestyle Dentistry is committed to making its website accessible to all users, including individuals with disabilities.

We strive to maintain:

• Alternative text for images

• Keyboard navigability

• Compatibility with screen readers

• Appropriate color contrast and readable content structures

• Accessible forms and navigation features

If you encounter accessibility barriers, please contact our office so that we may provide information in an alternative format and improve accessibility.

 

Florida Records Compliance

The Practice maintains patient records in accordance with applicable federal and Florida laws, including Florida Statutes Chapter 466 and other applicable record retention and professional standards governing dental practices.

Contact Information

Orlando Lifestyle Dentistry
Winter Park, Florida
Website: orlandolifestyledentistry.com
Phone: 407-547-6453
Email: OrlandoLifestyleDentistry@gmail.com

 

HIPAA NOTICE OF PRIVACY PRACTICES (NPP)

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Responsibilities

Orlando Lifestyle Dentistry is required by law to:

• Maintain the privacy and security of your Protected Health Information (PHI);

• Provide you with this Notice of Privacy Practices;

• Follow the duties and privacy practices described in this notice;

• Notify affected individuals if a breach of unsecured PHI occurs.

 

How We May Use and Disclose Your PHI:

 

Treatment

We may use and disclose your information to provide dental treatment and coordinate care.

Examples:

• Reviewing radiographs

• Referring to specialists

• Coordinating treatment plans

• Payment

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We may use your information to:

• Verify insurance benefits

• Submit insurance claims

• Obtain payment for services

• Collect outstanding balances

 

Healthcare Operations

We may use information for:

• Quality assessment

• Staff training

• Business management

• Licensing and accreditation activities

• Compliance reviews

• Administrative activities

 

Appointment Reminders and Communications

We may contact you regarding:

• Appointment reminders

• Treatment follow-up

• Billing matters

• Practice information

You may request alternative communication methods.

 

Uses Requiring Authorization

Except as permitted by law, we will obtain your written authorization before:

• Using PHI for certain marketing activities;

• Selling PHI;

• Disclosing psychotherapy notes, if applicable;

• Making disclosures not otherwise permitted by HIPAA.

You may revoke an authorization at any time in writing.

 

Substance Use Disorder (SUD) Confidentiality

Federal confidentiality protections apply to certain records relating to substance use disorder treatment.

When applicable, Orlando Lifestyle Dentistry will comply with federal confidentiality requirements governing Substance Use Disorder records and disclosures, including obtaining patient consent when required and limiting redisclosure of protected information as required by law.

Any disclosures of SUD records will be handled in accordance with current federal confidentiality regulations and applicable ADA guidance.

Your Rights Regarding PHI

You have the right to:

• Obtain a copy of your records

• Request corrections

• Receive an accounting of disclosures

• Request confidential communications

• Request restrictions on certain uses and disclosures

• Obtain a paper copy of this notice

• File a complaint without fear of retaliation

 

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Privacy Officer
Orlando Lifestyle Dentistry
1850 Greenwich Ave Winter Park, FL 32789
407-547-6453

OrlandoLifestyleDentistry@gmail.com

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You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights

You will not be retaliated against for filing a complaint.

Distribution of this Notice

This Notice of Privacy Practices shall:

• Be provided to all new patients;

• Be available in printed form at our Winter Park office;

• Be posted prominently on orlandolifestyledentistry.com;

• Be available upon request.

 

Changes to This Notice

We reserve the right to modify this Notice of Privacy Practices. Revised notices will be posted on our website and made available at our office.

Effective Date: June 20, 2026